Enjoy easy access to your funds, enhanced security features, and seamless integration with mobile banking.
The Alerus Debit Card offers you access to your funds with convenience and security. Whether you’re making everyday purchases, shopping online, or withdrawing cash, your debit card is designed to meet all your needs.
Make fast, secure payments with just a tap of your card.
Manage your card and track your spending anytime with My Alerus online banking and mobile app.
Enjoy peace of mind with advanced security features, including chip technology and fraud monitoring.
Stolen Card
1. Immediately report the stolen card to our Client Service Center at 833.325.3787
2. If you have the CardValet app, immediately turn “off” your card.
Lost Card
1. If you have the CardValet app, immediately turn “off” your card.
2. If you find your card, simply turn it back “on”.
3. If you cannot find it, please contact our Client Service Center at 833.325.3787.
To reset your PIN, call 800.567.3451.
Contact our Client Service Center at 833.325.3787 and let us know about your travel dates/destinations. Certain countries have restrictions that can change daily.
Tips:
1. Download the CardValet app so you can control your debit card.
2. Download the Mobile Banking app. If you already have the app, make sure it is still active and up-to-date.
3. Make sure you know your PIN.
4. Make sure you have the Alerus contact phone number and email.
Call our Client Service Center at 800.279.3200 to report your card lost or stolen. They can have a new card mailed to you or provide you with locations that can print a new debit card instantly.
Our team is happy to assist you. Please reach out to your local branch for more information.
