Need immediate assistance? Call 800.279.3200

M-F | 7 a.m. – 7 p.m. CT
Sat. | 8 a.m. – 1  p.m. CT

We’re here to make managing your financial journey with Alerus as simple as possible. Whether you need guidance on accessing your accounts, help navigating our services, or answers to specific questions, our support team is ready to assist you every step of the way.

Business Accounts

Whether your looking for help with online banking, setting up payment solutions, or accessing commercial lending services, we’ve got the tools and support you need.

Explore Business Account FAQs

Personal Accounts

Manage your personal banking with ease. Whether you need help with everyday banking, loans, or accessing your accounts online, we offer a range of resources to guide you.

Explore Personal Account FAQs

Fraud & Security

Stay protected with our comprehensive fraud prevention tools and security resources. Learn how to safeguard your accounts, detect fraudulent activity, and report any suspicious transactions. We’re committed to keeping your financial information safe.

Explore Fraud & Security

General questions

Where can I find my full account number and routing number?

You can find your account number: 

 

Alerus’ routing number is 091300159.

If you have a checking account it’s the first set of numbers printed on the bottom of your checks, on the left side.

What should I do if I can’t access my account or forgot my username and password?

For personal accounts:

If you forgot your password, you can reset it by

Which holidays is Alerus closed?

Alerus locations are closed in observance of these federal holidays.

Our online banking and mobile banking services are available 24/7, allowing you to access your accounts at any time.