Alerus is upgrading your digital banking experience with a new online banking platform and mobile app, beginning November 17, 2025. The new platform is easy to navigate and designed to make digital banking more convenient and user-friendly.
Online and mobile banking services will be temporarily unavailable beginning at 5 p.m. CT Friday, November 14, 2025, through Sunday, November 16 while accounts are transitioned to the new digital banking platform. This includes:
Digital banking services will resume on the new platform on Monday, November 17, 2025, at 8 a.m. CT. At that time, you can log into your account at alerus.com > My Alerus or through the new Alerus Banking app. See the “Logging In” section for details about your new credentials and how to log in.
Your account(s) will be transitioned to the new online banking platform on November 17, 2025. You will choose a new menu option – My Alerus – to log in online. You will also need to download a new app – Alerus Banking. Your current app will no longer work. At that time, you will notice a new look and feel in the online and mobile banking platforms. Some menu options and locations will change.
No. Alerus’ routing number is not changing. Your account number(s) are also not changing.
Your username is not changing, but you will need to reset your password the first time you log in. Starting November 17, log into your account with your current username and follow the prompts to reset your password. You may be asked to provide additional identity verification during this initial log-in process.
Beginning November 17, go to alerus.com, click Log In in the upper right corner, choose My Alerus from the drop-down menu, and click Go. You can also click here to go directly to the log-in screen. Note: The Home Federal Banking option will no longer be available in the drop-down menu.
Log in with your current username and follow the prompts to reset your password. You may be asked to provide additional identity verification for your first log-in.
For mobile banking, you will use a new app starting November 17. Note: You must log in online to establish your new password before you can log into the app.
Step 1: Download the new Alerus Banking app
Download from App Store (Apple devices)
Download from Google Play (Samsung and Android devices)
Or search for “Alerus Banking” on the App Store or Google Play and download the app to your device. Note: Alerus has a suite of mobile apps. Use the links above to ensure you’re downloading the right app. If you search your app store, make sure you choose the Alerus app named “Alerus Banking.”
Step 2: Log in using the username and password you established after your initial log-in at alerus.com > My Alerus.
Step 3: Delete the Alerus formerly Home Federal app. This app will no longer be used.
For log-in instructions, see “How do I log into my online account beginning November 17, 2025” and “How do I log into mobile banking beginning November 17, 2025.”
The new platform allows administrators to self-administer account access features including adding or removing users, modifying user permissions, managing ACH/wire transfer limits, and more. To establish an administrator or for assistance, contact the Treasury Management Solutions Center at 800.279.3200, Option 3. They are available from 8 a.m. to 6 p.m. CT, Monday-Friday.
Yes. On November 17, you will need to use the new Alerus Banking app. The Alerus formerly Home Federal app will no longer work. Follow these steps to install the new app. Note: You must log in online to establish your new password before you can log into the app.
Step 1: Download the Alerus Banking app
Download from App Store (Apple devices)
Download from Google Play (Samsung and Android devices)
Or search for “Alerus Banking” on the App Store or Google Play and download the app to your device. Note: Alerus has a suite of mobile apps. Use the links above to ensure you’re downloading the right app. If you search your app store, make sure you choose the Alerus app named “Alerus Banking.”
Step 2: Log in using the username and password you established after your initial log-in at alerus.com > My Alerus
Choose “allow notifications” when prompted if you would like to receive push notifications related to your account. You can manage these notifications based on your preferences.
Step 3: Delete the Alerus formerly Home Federal app. This app will no longer be used.
Yes. You may choose to use an authenticator app (e.g. Google Authenticator, Microsoft Authenticator, Duo, etc.) as your preferred method of multifactor authentication. To set up your authenticator app:
Yes. The mobile app allows you to submit a mobile deposit by taking photos of the front and back of the check.
Click Mobile Deposit in the bottom navigation bar or go to Menu, Treasury Services, and choose Remote Deposit Capture to make a mobile deposit.
No, the Alerus formerly Home Federal app will no longer be valid begging November 17. Delete the app and download the new Alerus Banking app to conduct mobile banking.
Download Alerus Banking from App Store (Apple devices)
Download Alerus Banking from Google Play (Samsung and Android devices)
Yes. The stop payment feature is located under the Fraud Management menu.
Click on the account to view transactions and account details.
Yes. Click and hold, then drag the account to the location desired in the list.
Click “Settings” on the left-hand menu, then select Manage Accounts. Click the ellipsis (three dots) on the right and select “Hide on Home” or “Show on Home.”
Click the ellipsis next to the account you want to add to a group. Choose “Move to” and select a group from the dropdown menu, or create and name a new group, then save. Or, click and drag the account to the tray that appears in the lower middle of the screen to create a new group. To move an account to a group you have already created, click and drag the account to the group.
In online banking, select Transfers & Payments, (left navigation bar) then choose Loan Payment to transfer funds from an Alerus deposit account to an Alerus loan or line of credit. Or click Pay a Loan in the right navigation bar.
In the Alerus Banking mobile app, click the Menu icon located in the lower right corner of the screen, then select Transfers & Payments. Choose Loan Payment to transfer funds from an Alerus deposit account to an Alerus loan or line of credit.
In online banking, select “Transfers & Payments,” (left navigation bar) and choose “Transfer” to conduct individual or multi-account transfers. You may also click “Transfer Money Now” in the right navigation bar to conduct transfers.
In the Alerus Banking mobile app, click the Transfer icon at the bottom of screen to conveniently conduct individual or multi-account transfers. You can also choose the Menu icon, select “Transfers & Payments” and choose “Transfer” to conduct your transfers.
Your account alerts will transfer to the new system, but you are encouraged to review the new account alert options and ensure your preferred alerts are set. In online banking, click Settings, located in the left panel on the home screen, and choose Alert Settings. On the mobile app, click Menu in the lower right corner of the screen, then select Settings and choose Alert Settings.
Search for Alerus and choose “Alerus” from the results. You may need to disconnect and reconnect your account for the update to be successful.
Search for Alerus and choose “Alerus” from the results. You may need to disconnect and reconnect your account for the update to be successful.
To send a wire, select Treasury Services on the left side of the home screen. Choose ACH/Wire Payments, then select New Payment to send a wire from scratch. If you use templates, select Payment Templates to create a new template.
To originate an ACH payment, select Treasury Services on the left side of the home screen. Choose ACH/Wire Payments, then select New Payment to send a wire from scratch. If you use templates, select Payment Templates to create a new template.
No, the current process for validating ACH and wire payments will remain the same. However, you will also have the option to utilize an authentication app. For more information about this option, contact our Treasury Management Solutions Center for assistance.
Yes, you will still be able to upload your NACHA File when sending ACH payments if desired.
Any recurring ACH credits or debits scheduled on a weekend (Saturday or Sunday) or a federal holiday will be processed on the following business day. This includes recurring ACH Batch payments, recurring ACH payments, and recurring ACH payroll payments, which were previously processed the business day prior to the scheduled weekend or federal holiday date.
No. You will continue to have access to Bill Pay with no impact on current payees or recurring payments.
No. Your deposit history will be available, and you will continue using your current remote deposit capture system. Access remote deposit capture under Treasury Services in the left navigation bar or by clicking Remote Deposit in the right navigation bar.
The Positive Pay system you currently use will be migrated to the new platform. All outstanding checks and ACH authorization rules as of Friday, November 14 will be transferred to the new system; the file format you currently use to upload issued checks will not change, and the overall look and feel will remain the same. However, some timelines are changing. Changes include:
Yes. The new Alerus Banking mobile app features the ability to decision exceptions. Select Menu on the bottom navigation bar, then select Fraud Management and choose Positive Pay. The look and feel of the exceptions screen is the same as the desktop view. The menu selection is also the same as the desktop view.
Click the ellipsis in the upper-right corner of the account you want to remove, go to Settings and toggle the “Visibility on Home” option to off.
Yes. You will continue to have access to statement history as usual. Any users who can view account transactions will be able to access electronic statements. Statements are located in the Reporting menu.
Companies that subscribe to information reporting can generate additional reports from a listing of custom reporting options including transaction history, account reconciliation, ACH reporting, wire transfer reports and statements. For more information about this service offering, contact the Treasury Management Solutions Center.
Yes, users who can view account transactions will be able to access online statements. Users can now also search for and download multiple account statements at the same time by clicking on Reporting and choosing Statements to access the statement viewer.
To place an order for checks, please contact your Alerus representative or our call our Client Service Center at 800.279.3200 > option 2 > option 2.
If you need to make a change to your address, please contact your Alerus representative or our call our Client Service Center at 800.279.3200 > option 2 > option 2.
Contact our treasury management solutions center
Monday – Friday from 8 a.m. to 6 p.m. CT for assistance.
Website support: 800.279.3200 > option 1 > option 2
Payments, administration assistance: 800.279.3200 > option 3