Protect from Fraud

Debit card fraud

Fraudsters have become increasingly adept at getting cardholders to share information by posing as financial institution call center representatives, or sending text messages that look like they are coming from your institution, warning of suspicious activities. They are also phoning call centers posing as cardholders requesting changes to card information and account parameters.

The fraudsters do this by using information stolen through data breaches at health insurance providers, reward programs, credit bureaus, merchant terminals, and social media sites, as well as through malware programs deployed on personal computers, etc.

This stolen personally identifiable information (PII) is combined with stolen card information, resulting in sufficient data to create profiles fraudsters can use to present themselves as the actual cardholders.

The following advice can help you avoid compromising your personal information:

For more information on how to avoid fraud, please contact our client service center at 800.279.3200